1) Go to www.dlcgo.ca and click "forgot password?" 

2) Enter your DLCgo username that was sent to you via email then click "Send new password". You will be sent an email with your temporary password

The email containing your temporary password will look like this

3) Login to DLCgo with your DLCgo username and temporary password.

How to reset your password

1) log in at www.dlcgo.ca with your username and temporary password

2) On the left hand side of your dashboard, click on "Edit Account"

3) Enter your old and new password