Help Desk

School Administrators 4

• How to Register a Student to Take a DLC Course
• How to Add/Register Additional Students
• How to Request Courses in DLCgo
• How to Approve Course Requests in DLCgo

Request a Course 5

• I forgot my DLCgo password, How do I reset?
• How do I request to take a course?
• How do I register for a Summer School Course?
• How do I register for Agricultural Equipment Technician courses?
• How to request the Agricultural Equipment Technician course (quick start)

DLCapply 2

• How do I create an application in DLCapply.ca?
• How to add additional students in DLCapply.ca

Connecting with your teacher 6

• How will my teacher communicate with me?
• How do I access my Sun West email via DLCgo?
• Book a talk with your teacher
• How do I video chat with my teacher on Teams?
• How do I phone my teacher?

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Common How To’s 72

• Record a Video File
• How Do I Take a Screen Capture?
• How do I log into the Creative Cloud Suite?
• How do I check my grades in my course?
• How do I add text to a PDF using Adobe Acrobat?

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Online Etiquette 3

• Communicating with your online teacher - Email Etiquette
• DLC Academic Honesty Expectations
• How do I Cite a Website Using EasyBib

DLC Go 8

• Where do I find information on all available DLC courses?
• How do I navigate through the courses?
• What are the technical requirements to take an online course?
• Getting to homeroom as a Guardian in DLCgo
• How do I get into online courses i'm enrolled in that is not in DLCgo?

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Policies & Handbooks 7

• What is the Proctor Process?
• Responsible Use of Technology
• How Do I Request My High School Transcript
• What are the Guided Learning and Flexible Learning Pathways?
• DLC Respectful Response Guidelines

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Subject Resources 17

• How to write a science lab
• How to use speech to text on an Apple Device
• How to use the internet as a resource when completing assignments
• An instructional video doesn't work
• How Do I add French accents

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Learner Resources 18

• Mental Health Resources
• Videos to help you get started (K-6)
• What Classes Do I Need to Graduate?
• Late Nite Labs Sign Up
• Understanding the 4 Point Rubric in Kindergarten to Grade 9

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